While the amount of money and time put into shopping sight unseen
had increased with the introduction of internet vendors, the thought behind the
spending has not, and this is a problem. Someone in the late 1800s ordering a
stove from the Sears catalog could depend on the reputation of the company in
a way that someway putting their credit card information into an obscure
website cannot, and yet they make the purchases with the same amount of trust. Studies
have shown that 88% percent of online shoppers will trust a review like they
would trust the recommendation of a friend.