Friday, November 7, 2014

Style and Delivery in Medicine

An large collection of most anything is
sure to impress in one way or another.
A seasoned practitioner of medicine and an amiable, fine fellow, Doctor Savage has years of experience in medicine under his belt.  With his far-reaching skills as a doctor, he has helped countless individuals with their health throughout his career.  These cases vary from standard checkups to emergency situations, but through it all, he has persevered and learned how best to address his audience.  Perhaps most critical of all, he does not lose his composure on the clock, nor does he do anything to belittle those he serves, regardless of his pay grade, age, or experience above them. 

Do you see this and immediately think
the wearer knows what they are doing?
Doctor Savage gave a concerned look to Jayce, who instantly refused to go through with the operation that had been suggested.  Assuring his patient that failure to comply would result in dangerous repercussions later down the line, Doctor Savage never once became visually upset, nor did he allow his being flustered to show.  More opposition in that manner would only drive Jayce farther away from the safety Doctor Savage so strongly wished to provide him.  Then, reaching into the shadows beneath his desk, Doctor Savage drew forth a staggering pile of records.  Indicating to the various lists of operation results, the diagrams, the procedure setups, and the picture walkthroughs, the Doctor guided Jayce with cool, smooth confidence in his accompanying words.  In this case, however, it was not the calm voice of Doctor Savage that quelled the storm within Jayce.  No, Jayce was past the point of falling for the trap known as abstract knowledge.  Jayce wanted the hard facts, and the documents provided backing to all that the Doctor had said.  There were now undeniable statistics spelled out plainly in front of the patient.  The combined logos of the documents and ethos exhibited by Doctor Savage with his imperturbable resolve combined into a force too powerful for the wayward Jayce to reject. 


What does this icon say to you?
Entering the room, Doctor Savage gestured a welcome to his clients who sat before him—a mother and her son.  Observing the air of unease surrounding the mother and her constant fidgeting, it appeared to the Doctor that the young woman was perhaps newer in her mothering and had not ever needed to bring her toddler in for anything of serious nature before.  Washing his hands thoroughly in plain sight of the mother for a slight boost of unspoken ethos, Doctor Savage began to question her as to the nature of the visit, making sure that he did not block the view of his credentials hanging on the wall.  Perhaps quelled somewhat by the sound, somewhat by the sight of the cleansing and mark of experience, the mother explained that her son had become ill, but she could not cure him with general purpose drugs.  Hearing this, Doctor Savage nodded his head and began his systematic routine that he had done countless times before.  Politely asking for compliance in each step, the Doctor checked pulse, temperature, pupil dilation, nasal cavities, breathing motions, reflexes, ears, and all else that was required.  Gentle with the boy in both words and tone, the Doctor finished his evaluation in a friendly, yet professional manner, then relayed the diagnosis to the mother using light jargon in his explanation.  Straightening the collar of his lab coat and readjusting the stethoscope around his neck, Doctor Savage displayed his symbols of authority, but in a way that would not permeate the subconscious.  Dressed for success and cleanly in conduct and appearance, the Doctor explained findings to both parent and child, making sure not to provide an air of excessive levity or gravity.  Antibiotics were the solution, he explained with just enough of a casual twinge to allow the mother to let out a sigh of relief.  Danger had been averted, and the mysterious sister maladies of disease and unease could only dread their expelling.  

2 comments:

  1. I really liked reading your post. Not only was it well-written in a story-telling way, but it addressed the subtle style in the words, tones, and actions of a doctor that emphasize his/her ethos. Cool stuff that I had never really thought about before.

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