Great minds think alike. What does it mean when they don’t think alike?
When I started working at subway several of us were thrust
into the thick of things and we were supposed to figure things out. We had a
paper giving us a list of things that needed to be done, but no instructions on
how to do them. Each person had a different opinion, and each person knew his
or her opinion was the right one. When someone tried to take authority and
govern the others, we would shoot them down and someone else would try to lead.
But with no true leader, we were running around with our heads cut off.
That first night it took us over an hour to close. The next
time we worked we had a better idea what we were doing, but we still didn’t
have a leader to direct us. Several jobs were done multiple times because of
lack of communication, and some didn’t get done because nobody wanted to do
them. I mean after all, when it is cold outside who wants to go pull all the
bread out of the freezer, go down a steep ramp, and put it in the fridge? Once
again it took us awhile to finish.
 |
| This is pretty much sums up what it felt like happened to our supervisor |
The next time we had a crew supervisor. It was one of us
from before, but now he was invested with authority. We respected his
authority, did what he asked, and finished work much earlier that night. There
were no arguments, it was just follow what you are told so everyone can get out
of there as quickly as possible.
Who knew, supervising was more than just being paid to watch
others work.
It is amazing what "authority" can do. Your crew supervisor was one of the original but not until he was labeled as an authority figure did anyone care what he had to say. I have seen this in situations in my life as well. It's an interesting concept.
ReplyDelete